A PT clinic's after-hours phone is a lose-lose: answer nothing and the 9pm post-surgery patient in real pain goes to urgent care (and their .
A PT clinic's after-hours phone is a lose-lose: answer nothing and the 9pm post-surgery patient in real pain goes to urgent care (and their PTA dollars follow); answer everything and the owner's phone rings at 11pm for "should I ice it?" AfterHours Triage runs the $490 audit first — 3 logged after-hours test calls (disclosed), categorization of what ACTUALLY comes in, and the decision tree that separates urgent from routine. Then $99/mo runs it live.
A PT clinic's after-hours phone is a lose-lose: answer nothing and the 9pm post-surgery patient in real pain goes to urgent care (and their PTA dollars follow); answer everything and the owner's phone rings at 11pm for "should I ice it?" AfterHours Triage runs the $490 audit first — 3 logged after-hours test calls (disclosed), categorization of what ACTUALLY comes in, and the decision tree that se
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